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LEAPS Conference Briefed on Capture and Storage of Critical Corporate Information

Los Angeles, CA, May 14, 2003 – Attendees to the Law Enforcement and Private Security (LEAPS) Conference, an annual educational conference hosted by the Los Angeles Police Department and focused toward improving the cooperative efficiency of police departments and corporate private security, were briefed today on the importance of properly capturing and managing corporate information of use in security-related investigations.

The briefing was presented by Michael O’Brien, president of Los Angeles-based Accurate Computer Consulting (ACC), a firm that specializes in helping companies to identify and retain important corporate logs documenting movements of personnel and physical property that are often allowed to expire and become lost.

According to O’Brien, corporations generate an enormous amount of information of use in investigations that is often neglected in the progress of an investigation.  These records include access control activity records, visitor pass, phone and email logs, Web traffic and network login records and other sources of information.  The corporation may have the records, but if the records are not captured, stored and made accessible, they will not be of value in an investigation.

An important aspect of utilizing such information is recognizing how the data can be viewed to document a point of use in the investigation.  This requires imagination and an understanding of precisely what the information means.  This understanding can be obtained by closely questioning the technical representatives responsible for the application that generated the data.

“Security can be improved immensely simply by capturing data that already moves through the corporation.  The IT Department is typically focused on providing functioning IT services, and generally is not oriented toward long-term maintenance of log information.  Since Security’s interests are different in this area, it is important for security managers to take the initiative in securing this information,” said O’Brien.

ACC has provided security-related programming and data management services to companies throughout the Los Angeles area since 1995. Over the past five years, O'Brien has assisted in gathering and analyzing Internet-related and other digital information in dozens of investigations in which the retrieval and analysis of properly stored corporate information has played a significant and sometimes pivotal role.

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High-Tech Stalker Investigation Techniques Presented to Threat Assessment Professionals

Los Angeles, CA, August 29, 2001 – Attendees to the annual conference of the Association of Threat Assessment Professionals (ATAP), an organization that promotes the interchange of ideas and strategies to address stalker threats, today were presented resources and techniques that can be utilized in the Information Age to effectively manage a stalker investigation. 

The presentation was delivered by Chuck Harold, Director of Corporate Investigations for Fox Entertainment Group (FEG), and Michael O’Brien, President of Accurate Computer Consulting (ACC), both veterans of numerous stalker investigations requiring the utilization of high-technology investigative methodologies.

The presenters described the variety of challenges that can occur in a threat management case and how to gather and analyze evidence to address those challenges.  Several case histories illustrating the principles involved were included in the presentation.  

According to Harold, high-technology investigations are not that much different from traditional investigations in that they both require the same inquisitive, imaginative and persistent mindset that police investigators must possess to be successful.

O'Brien outlined several sources of high-tech information and explained how the different classes of information can be analyzed against each other to document the stalker's actions.  "The stalker always leaves a trace of his activities.  The investigator's job is to know where those traces are likely to be so they can be preserved and examined," he said.  

Harold served as a police officer for 13 years with the San Gabriel, Culver City and University of California police departments prior to joining Fox in 1996, and has been licensed as a private investigator in California since 1989.

ACC has provided computer-related security investigation and programming services to companies throughout the Los Angeles area since 1995, and has developed a suite of advanced computer tools for the forensic analysis of hard drives which are utilized by ACC in its investigations. Over the past five years, Mr. O’Brien has assisted in gathering and analyzing Internet-related and other digital information in dozens of investigations involving stalking, theft, destruction of evidence and other criminal and civil violations.

ATAP was founded in 1992 as a non-profit organization of corporate security experts, law enforcement and criminal justice officials and others involved in threat and violence risk assessment.  The organization fosters the interchange of information and strategies to assist its membership in addressing stalkers and other types of threats.

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San Gabriel Valley Police Leaders Briefed on High-Tech Computer Crime

San Gabriel, CA, July 10, 2001 – The San Gabriel Valley Command Officers Association (SGVCOA), an association of the top police officials in departments throughout the San Gabriel Valley, was briefed today by high-technology computer crime investigators on the changing face of crime in the 21st century, and on techniques that can help them effectively address the increasing sophistication of computer criminals in the Information Age.  

The briefing was presented at the SGVCOA meeting in Arcadia by Chuck Harold, Director of Corporate Investigations for Fox Entertainment Group, and Michael O’Brien, President of ACC, both veterans of numerous high-technology computer investigations. 

According to the presenters, while the rapid increase in computer sophistication has significantly complicated the law enforcement investigative process, the job of policing crime will actually become easier in the long run.  The enormous amount of information that is captured on the suspect’s personal computer, on servers to which the suspect’s computer is connected, and on any of the numerous other computers with which the suspect may interact actually makes it harder for criminals to hide.  The challenge facing law enforcement is to come up to speed on the new playing field as quickly as possible in order to best utilize the new resources that have become available.

The briefing outlined methods that can be used by police investigators to identify suspects and  properly document their activities.  Several of the techniques involve the creative use of search engines, Internet-based tools, and other software to gather evidence on the source of illegal activities such as sale of stolen merchandise, stalking, identity theft and others.  “History has shown that the criminal always leaves a trail behind him.  In the high-tech area, that trail is usually a mile wide,” Harold said.

“Computer criminals who think they are clever usually just make things a lot worse for themselves,” O’Brien said, citing the case of one suspect who reformatted his computer after being questioned regarding an investigation.  All the suspect succeeded in doing was establishing evidence of his intent to destroy evidence.  “There is so much information captured in so many areas, that the computer criminal simply cannot avoid making mistakes, and lots of them,” he said.

According to Harold, the explosion in computer use is changing law enforcement in fundamental ways, but the essential elements of combating crime will never change.  Criminals act on predictable motivations, try to conceal activities, mislead investigators, etc., and a good police sense will always be indispensable to a law enforcement investigator.  Because of this, it will not take law enforcement long to learn how to use the new tools of the Information Age.

SGVCOA membership includes the top brass of several dozen San Gabriel Valley police departments.  Rick Arnold, host of the July SGVCOA meeting and a Captain in the San Gabriel Police Department, stated, “It is fascinating to learn more about the enormous computer resources that are available to investigators.  These new high-tech methods are important crime-fighting tools, and we are pleased to be able to bring these new tools to our membership.”

Harold served as a police officer for 13 years with the San Gabriel, Culver City and University of California police departments prior to joining Fox in 1996, and has been licensed as a private investigator in California since 1989.

ACC has provided computer-related security investigation and programming services to companies throughout the Los Angeles area since 1995, and has developed a suite of advanced computer tools for the forensic analysis of hard drives which are utilized by ACC in its investigations. Over the past five years, Mr. O’Brien has assisted in gathering and analyzing Internet-related and other digital information in dozens of investigations involving stalking, theft, destruction of evidence and other criminal and civil violations.

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